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Phone/Text 501 766 0355
RosemontBB@aol.com

PAYMENT & CANCELLATION POLICY

  • For three+ night reservations, one night is automatically charged to your credit card at the time of the reservation. Deposit varies for Multiple Rooms/Cottages reservatios. See below.
  • The balance of the reservation is charged to the credit card on file at the cancellation date.
  • For reservations of one-two nights, the full amount is charged at the cancellation date.
  • Last minute reservations are charged immediately; there is no cancellation period.
  • One night weekend reservations are subject to change.
  • 7 day cancellation for weekends; 5 day cancellation for midweek.
  • 30 days cancellation for Multiple Cottages or for reservations of 4 or more nights.
  • 10 day cancellation for holidays (Valentines, Labor Day, etc.)
  • 30 days for major holidays (Thanksgiving & Christmas)
  • Cancellation for multiple cottages - multiple night reservations – SEE BELOW.
  • If cancellation requirements are not met, the card is charged for the full amount of the reservation. The same policy applies to early departures and no-shows.
  • We hope your plans don't change, however if they do, please send an email to us at RosemontBB@aol.com with your cancellation request. You will receive a formal cancellation notice from us.
  • MULTIPLE COTTAGES: A 25% non-refundable deposit is due at the time the reservation is made. Balance due is charged to the credit card on file 30 days before the reservation date. Should you need to cancel your reservation, if we are notified by email prior to the 30-day cancellation date, the balance is not charged. If we are notified after the cancellation date but within 14 days of the reservation date, one-half of the balance is refunded. We are happy to refund any nights that are booked by other guests.
  • MULTIPLE NIGHT MAJOR HOLIDAY RESERVATIONS: A 25% non-refundable deposit is due at the time the reservation is made for holiday reservations of more than three (3) nights. This applies to the major holidays of Thanksgiving and Christmas. Balance due is charged to the credit card on file 30 days before the reservation date. Should you need to cancel your reservation, if we are notified by email prior to the 30-day cancellation date, the balance is not charged. If we are notified after the cancellation date but within 14 days of the reservation date, one-half of the balance is refunded.
  • WEATHER POLICY: If roads into the city and the airport are closed, refunds will be made. This Refund Policy does not extend to events that are canceled. We cannot be responsible for weather conditions at point of departure and our standard cancellation policy will apply.
  • PET POLICY: We happily accept cats and dogs at Rosemont Guest Cottages and charge a $25 Pet Fee per room/cottage, per stay. We ask that dogs not be allowed on the furniture but travel with their own bedding. An additional fee may be charged for dogs that just can't stay off the beds! Pet parents are responsible for damage to furniture, furnishings and garden plantings. If there is damage, you are notified immediately; repair or replacement is assessed and the card on file charged.
  • LODGING ONLY: Our properties are designed for lodging only. Events are not allowed.
  • GUEST ROOM DISINFECTANT: An airing charge of $100-$250 is charged to the credit card of anyone who smokes in a cottage. We have a limited number of cottages and many people are allergic to cigarette smoke. Guests are welcome to smoke on porches or in the gardens and ash trays are provided
Rosemont 15th street
15th STREET COTTAGE LOCATION:
515 West 15th Street, Little Rock, AR 72202
Rosemont Arch Street
ARCH STREET COTTAGE LOCATION:
1410-1412 South Arch Street, Little Rock, AR 72202


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