PAYMENT & CANCELLATION POLICY

PAYMENT POLICIES

• Weekend: Full amount charged 7 days before arrival for 1 & 2 night reservations.
• Week Days: Full amount charged 5 days before arrival for 1 & 2 night reservations.
• Same Day: Full amount charged immediately.
• 3-5 Nights: One night deposit charged; balance charged at cancellation date.
• 6+ Nights: 25% non-refundable deposit charged at confirmation; balance charged at 15 days.
• Minor Holidays: Full amount charged 10 days before arrival (Valentines, July 4 Weekend, etc.)
• Major Holidays: Full amount charged 30 days before arrival (Christmas Week Dec 20-Dec 26, Thanksgiving Weekend)
• Negotiated Rate Reservations: Full Amount is Non-Refundable and Is Charged Immediately.
• Multiple Cottages: 25% non-refundable deposit charged at confirmation; balance charged at 30 days.

CANCELLATION POLICIES

• Weekend: 7 Day cancellation
• Week Days: 5 Day cancellation
• Same Day: No cancellation
• 3-5 Nights: 7 Day cancellation
• 6+ Nights: 15 Day cancellation
• Minor Holidays: 10 Day cancellation
• Major Holidays: 30 Day cancellation
• $25 Cancellation Fee
• Cancelation Policy applies to no-shows, early departures and guest created reservation errors.

GENERAL POLICIES

• Non Smoking/Vaping Cottages: Smoking/Vaping allowed on private balconies, gardens and porches
• LODGING ONLY: We do not have permits for events. $1,000 fine is charged for illegal events.
• One Night Weekend/Holiday Reservations: Subject to change to another cottage.
• Children: Children of all ages are welcome as guests.
• Pets Welcome: $25 Pet Cleaning Fee charged. Dogs not allowed on furniture – added fee.
• Damage: Pet parents are responsible for damage caused by pets.
• Weather: Full refund if roads into city are closed and the airport is closed. Does not apply to canceled events or weather at point of departure or along the way.